Terms of service
Technetics Marketplace Terms of Sale
ORDERS
1. Placing Orders
- Customers can order products by following the guidelines on the Technetics Marketplace website.
- By placing an order, customers are offering to purchase products and customers agree to the Customer Terms of Sale.
2. Order Confirmation
- An order is confirmed when Technetics Marketplace sends a confirmation email to the customer.
3. Order Responsibility
- Customers upon ordering online confirm their orders are submitted correctly.
- Technetics Marketplace is not liable for orders affected by internet disruptions.
4. Account Responsibility
- Customers are responsible for all orders placed through their account.
- Only authorized personnel should access the account.
5. Third-Party Links
- The website may have links to third-party sites for convenience.
- Technetics Marketplace is not responsible for the content or privacy practices of these sites.
CUSTOMER CANCELLATION
1. Cancellation Policy
- Orders cannot be cancelled once accepted, unless agreed upon in writing by Technetics Marketplace.
- Cancellations must be approved by an authorized Technetics representative.
2. Cancellation Notice
- If allowed, cancellations must be made in writing at least 24 hours before the estimated shipment date.
3. Cancellation Fees
- Payments made will be forfeited upon cancellation before shipment, unless otherwise agreed.
PRICE
1. Pricing
- Prices are as shown on the website or as advised by Technetics Marketplace.
- Prices may change without notification but will not vary without written agreement.
2. Additional Costs
- Prices exclude delivery costs and GST, which are shown separately on the invoice.
PRODUCT SPECIFICATIONS
1. Changes
- Product features and specifications can change without notice.
- All weights and dimensions are approximate.
DELIVERY AND OWNERSHIP
1. Delivery Times
- Delivery times are estimates and not guaranteed.
- Technetics Marketplace is not liable for any losses due to late deliveries.
2. Part Deliveries
- Orders may be delivered in parts, each treated as a separate delivery.
3. PO Box Addresses
- Deliveries will not be made to PO Box addresses unless using Australia Post.
4. Delivery Fees
- Incorrect addresses or repeated delivery attempts may incur additional delivery fees.
INSPECTION AND ACCEPTANCE
- Customers must inspect products upon delivery and notify Technetics Marketplace within 7 days if the products do not match the order.
- Without notification, products are considered accepted.
PRODUCT AVAILABILITY
1. Stock Levels
- Products may be out of stock. Customers can check the website for updates or contact Technetics Marketplace for availability.
2. Unavailability
- If products are unavailable, Technetics Marketplace may cancel the order or offer an alternative at a different price.
3. Discontinued Products
- If a product is discontinued, Technetics Marketplace may cancel the order and offer an alternative if available.
CLEARANCE AND NON-RETURNABLE PRODUCTS
1. No Returns
- Clearance products are sold on a 'No Returns' basis.
2. Order Processing
- Orders are processed on a first-come, first-served basis.
- Technetics Marketplace will notify customers if a clearance order cannot be fulfilled.
ALLOCATION OF STOCK
- Technetics Marketplace may release any committed stock orders where payment is not received.